Weekend Visitor Services Clerk Woodland Cultural Centre, 184 Mohawk Street, Brantford, ON
Position: Weekend Visitor Services Clerk
Hours: (Part-Time) 10am-5pm; Saturdays
Rate of Pay: $18.00 per hour, 7 hr/week
Closing Date: Until filled
The Woodland Cultural Centre is seeking a dynamic individual with exceptional customer service skills to greet visitors and provide them with information regarding the Centre and its activities. This individual should be a self-starter and able to work with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for greeting visitors and keeping visitor statistics.
• Provide information to visitors regarding the museum and exhibitions on display.
•Use the museum POS system to collect payments for museum admissions and gift shop sales, and conduct day-end accounting.
•Answer the telephone and provide information to the caller, or route calls to the appropriate staff member and place out-going calls.
•Assist the Visitor Services Coordinator with various tasks regarding the museum reception area.
•Promote a favourable image of the Centre at all times
•Must have experience working in public relations and customer service
•Must have experience working retail and handling transactions with a POS system and managing inventory
•Must possess a thorough understanding of Indigenous cultures, histories and traditions, specifically within southwestern Ontario.
•Must have reliable transport to and from the Centre. and a way to be reached in case of emergency