Website Six Nations Polytechnic

Six Nations Polytechnic (SNP) is a unique Indigenous Institute, recognized by community, government, and institutions of higher learning, as a Centre of Excellence for Indigenous Knowledge. SNP offers postsecondary, secondary, trades education and training. SNP has formal partnerships with nine publicly funded Ontario Universities and Colleges and collaborates with six Ontario-based Indigenous owned and controlled post-secondary Institutes. For more information, visit www.snpolytechnic.com

Function & Overview

Reporting to the Director of Operations and Organizational Development, The Manager of Marketing and Communications will develop and implement traditional and digital marketing and communication activities in support of the organization’s strategic goals. The incumbent will be a strong leader, and storyteller, cultivating positive relationships with staff, students, partners, and external stakeholders.  The Marketing & Communications Manager is required to perform all duties consistent with the governance values and operating policies of Six Nations Polytechnic (SNP) while fostering positive relations with staff, students, stakeholders, and the community; contributing to a culturally supportive teaching, learning and work environment consistent with Hodinǫshǫ:nih/Rotinonhson:ni values of Ga’nigohi:yo:/Kanikoriio (Respect and the Good Mind).

Duties

The duties of the the Marketing & Communications Manager include, without limitation:

Marketing Management

  • Supporting the development and design of organizational presentations, advertisements, and posters;
  • Coordinating the production and development of promotional materials, including photography, videography, promotional items, audio files, blogs, printing materials, brochures, and publications;
  • Taking the lead on distribution channel management, including social media, advertising, mailouts, emails, webpages, calendars, direct marketing, and internal communication channels;
  • Developing and executing marketing strategies and plans at the organizational and program level in line with strategic objectives;
  • Leading brand management by working with various SNP departments to ensure brand consistency in all internal and external communications; utilizing the established SNP style branding guidelines;
  • Act as the organizations designated events planner, providing event coordination support to all areas of SNP;
  • Ensure there is a data-driven approach to decision making through the use of market research, web analytics and internal statistics to inform marketing strategy;

Communications Management

  • Leading the coordination and execution of media relations, inclusive of interviews, press releases, advisories, public relations events, and monitoring mentions and responding to unfavourable press;
  • Managing crisis communications by monitoring risks, collecting and processing information to support decision making, coordinating the development, dissemination, and monitoring of information, acting as a media advisor and liaison, and responding to inquiries;
  • Supervising internal communications, including the drafting of emails and memos, announcing of news and initiatives, sharing of key information, development of resources for staff, and managing communications channels;
  • Supporting the Communications Officer on content review and editing, such as proofreading, language translations;
  • Leading website management, inclusive of design, updates, maintenance, content management, and strategy;
  • Leading public relations by fostering positive relations with the community and other stakeholders and protecting SNP’s reputation externally monitoring public opinion, responding to inquiries, and providing clarifying information;
  • Monitoring and reporting on current events and emerging issues relevant to Six Nations Polytechnic;
  • Leading the development and execution of communication and public relations strategies for the organization, monitoring and reporting on the success of the strategy;
  • Maintaining relationships with key media contacts to support distribution of news and other public relations materials;
  • Overseeing and approving the research and development of captivating information and public relations documents and materials;

Leadership & General Administration

  • Supervising the daily operations of the Communications department and Communications team, including ongoing assessment of staffing needs, analyzing department outputs, conducting annual Performance Reviews, providing ongoing coaching, etc.;
  • Leading annual planning and strategy activities for the Communications team;
  • Developing an approved annual work plan for the efficient and effective discharge of all duties;
  • Identifying and providing development opportunities for Communications staff, both as a group and individually to ensure all members remain current and up to date on emerging trends;
  • Working cooperatively with all departments and SNP Leadership, providing regular reporting on activities and outcomes related to SNP Communications and projects;
  • Leading the development, distribution, and delivery of Communications reports, information, and presentations to employees, Senior Leadership, SNP Board, and external stakeholders;
  • Ensuring documentation, deliverables, and digital content are up to date, appropriately stored, and easy to navigate;
  • Adhering to all policies and processes, including conforming to deadlines and reporting requirements;
  • Leading the collaborative development and effective implementation of new and emergent policies and processes;
  • Developing, monitoring and managing the unit/department budget, including approval of all expenditures;
  • Conducting research, analysis, and review of data and internal reports to produce a final evaluation of key results;
  • Participating in staff, Board, ad hoc and ordinary committee, working group, and program advisory meetings, and staff training and information sessions, as required;
  • Participating in maintaining a supportive environment conducive to learning and working at SNP; and
  • Other related duties, as required.

Qualifications Education and Experience:

  • Bachelor’s degree or Master’s degree (preferred) in advertising, broadcasting, communications, journalism, marketing, or related field;
  • Minimum 5 years’ experience in a similar role; and
  • Experience working within a First Nations organization is considered an asset.

Knowledge, Skills and Abilities:

  • A general current knowledge of Hodinǫshǫ:nih history, culture, values, contemporary issues, community priorities and stakeholders;
  • Ability to develop and maintain positive working relationships with key stakeholders;
  • Demonstrated ability in the development and execution of marketing and communications strategies;
  • Knowledge of social media platforms, including Facebook, Instagram, Twitter, LinkedIn and YouTube, as well as their insights/analytics tools;
  • Skills in the use of various software applications including Adobe Creative Suite, Google Analytics, Hootsuite, and Microsoft Office;
  • Demonstrated ability   to   work   in   a   project-based   environment, handle   multiple   and concurrent priorities, assess team performance, and regularly report on project status;
  • Excellent communication skills, both verbal and written, with an emphasis on written expression (i.e., faultless spelling and grammar, and professional style);
  • Demonstrated skills in ably adapting messaging for different audiences and channels;
  • Strong critical and analytical skills with the ability to provide data driven reports and results;
  • Demonstrated ability to take a customer-focused approach with cross-functional/departmental teams;
  • Sound interpersonal skills including communication, organization, negotiation, confidentiality and professional judgement;
  • Ability to work under pressure and manage schedules, projects, and timelines, to meet demanding deadlines;
  • Demonstrated familiarity with standard desktop computing programs, including spreadsheets, word processing, and database applications, on the Windows 2010 (or later) operating system;
  • Capacity to work both independently and in a team setting, and Contributing to a culturally supportive teaching, learning and work environment consistent with Hodinǫshǫ:nih/Rotinonhson:ni values of Ga’nigohi:yo:/Kanikoriio (Respect and the Good Mind).

At Six Nations Polytechnic, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful workplace. Human Resources will accommodate any needs under the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, as may be requested.

Job Type: Full Time, Permanent

Benefits:

  • Company registered pension plan
  • Dental care
  • Extended health care
  • Life insurance
  • Paid sick and personal time

Schedule:

  • Monday to Friday
  • 37.5 hours/week

humanresources@snpolytechnic.com