Junior Helpdesk Technician

Company: Grand River Employment and Training Inc. (GRETI)

Junior Helpdesk Technician TOJ
One (1) Fixed Term Position Available

Salary Range: $36,700-$46,800

Grand River Employment and Training Inc. (GRETI) is seeking a Junior Helpdesk Technician to provide first-line IT support for devices, software, accounts, and connectivity issues. The role delivers reliable Tier 1 support, escalates complex problems, and helps improve operations while upholding professionalism and organizational standards.

The Junior Helpdesk Technician shall possess the following skills: Customer Service & Communication, Patience & Empathy, Technical & Problem-Solving Skills, Work Ethic & Reliability. In addition to these skills, you must possess the following qualifications:

Qualifications:

• High School Diploma or GED Diploma
• Up to one (1) year of experience in IT Support

If you have a strong desire to support others through technology and provide excellent IT service, tell us who you are by submitting the following:

1. Cover letter stating how you meet the demands of this position
   1. As a requirement for training on the job (TOJ) funding eligibility please include Six Nations Band Number on the cover letter
2. Up to Date Resume highlighting your qualifications, and
3. Three (3) work-related references (letters not required)

Ecological Knowledge (TEK).

Please submit a covering letter and resume that demonstrates how you meet the requirements, GRETI cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted  

Applications may be submitted to: Human Resources, P.O Box 69, Sunrise Court, Ohsweken, Ontario N0A 1M0

Applications may also be faxed and emailed to kristen@gretisn.org or
Fax (519) 445-4777 or until 4:00 P.M on Friday April 24, 2026. Late applications will not be considered.

We use artificial intelligence tools to support the screening, assessment, and selection of applicants in our GRETI hiring process. These tools assist our team and do not replace human decision-making.