Case Manager

Company: Oneida Nation of the Thames

Position: Case Manager

Term: Temporary Full-Time – Maternity Leave Coverage (Immediate Start to February 2028)

Department: Ontario Works

Division: Community and Social Services

Salary: Competitive salary range

Hours: 35 hours per week, Monday to Friday, 8:30a.m. to 4:30p.m., must be flexible to align work

Posting Date: August 19, 2026

Closing Date: September 2, 2026, at 4:30p.m.

JOB SUMMARY:  

The Case Manager administers the Ontario Works program at the First Nation level, supporting clients through case management, life stabilization, and career counselling. This role ensures compliance with the Ontario Works Act and Regulations.

Key responsibilities include assessing client needs, determining eligibility for financial assistance, managing caseloads, developing action plans, and referring clients to employment, training, or community resources.

The Case Manager maintains accurate records, ensures confidentiality, and provides guidance on job readiness and employment strategies.

EDUCATION:

1. Bachelor of Social Work (BSW) is preferred.
2. Candidates with a Post-Secondary Diploma in Social Service Worker, Human Services, or a related field may also be considered.

EXPERIENCE:

1. Minimum of 2 to 3 years of relevant experience in social services, case management, employment counselling, or community-based support programs.
2. Experience working with First Nation communities is preferred.
3. Must demonstrate integrity, sound judgment, and the ability to maintain strict confidentiality.
4. Proficient computer skills, including working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).

MANDATORY DOCUMENTATION WITH APPLICATION:

1. A cover letter addressing the qualifications listed above must be included with your application.
2. Resume. 

REQUIREMENTS PRIOR TO STARTING EMPLOYMENT:

1. The successful candidate must submit a Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
2. The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Please submit all mandatory documents electronically to hr.recruitment@oneida.on.ca or 2212-A Elm Avenue, Southwold, Ontario, N0L 2G0.

• Late applications will not be accepted.
• We thank all those for applying but only those selected for an interview will be contacted.
• Oneida Nation of the Thames gives hiring preference to qualified First Nation applicants, with first preference to qualified Oneida Nation of the Thames members. Applicants wishing to be considered under this preference are encouraged to self-identify in their application.
• Oneida Nation of the Thames is guided by Skʌnʌ́ Teyukwalihwayenawakhuti “We will work together in peace” and is committed to supporting the preservation and use of the Oneida language and cultural practices.
• Oneida Nation of the Thames is committed to workplace diversity and will provide accommodations to applicants with disabilities throughout the hiring process. To request accommodations, please contact Human Resources at hr.recruitment@oneida.on.ca.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email hr.recruitment@oneida.on.ca.