Website Wilfrid Laurier University
Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.
Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
The Supervisor, Special Constable Services is responsible for providing leadership, guidance and support to all personnel ensuring resources are utilized on-campus in an effective and efficient manner. Supervisors shall be responsible for the day-to-day administrative and operational functions of their teams including other operational members where required, and shall liaise with other supervisors and/or management within the Special Constable Service.
The Supervisor, Special Constable Service will be involved in campus community engagement, event safety planning and deployment, participation at major events/protests/unsanctioned street gatherings such as Homecoming, St Patrick’s Day and those additional duties/responsibilities as assigned by the Special Constable Service Management.
The Supervisor, Special Constable role at Laurier is a sworn position and requires full requires security clearance from WRPS/BPS/RCMP/OPP and must meet additional criteria of hiring process.
Hours of Work:
This position will work 35 hours per week, 7 hours per day, Monday to Friday. May be required to work additional hours/times to support operational needs.
Regularly conduct inspections of the Special Constable Service facility, Communications Centre and personnel to ensure they are fit for duty and the area is secure.
Meet with team members and other supervisors to ensure a consistent service delivery on campus and that information flows openly with all members.
Establish goals and objectives in concert with team members.
In concert with team members and Laurier community partners, develop and implement strategies to address Laurier community needs and concerns.
Monitor call-outs and overtime and assist in the development of strategies to increase efficiency and effectiveness.
Schedule personnel for training keeping in mind overtime costs and the area budget.
Expected to form partnerships, attend meetings, and request monthly activity reports from Special Constables and/or Security Guard/Communication Operators
Ensure compliance of all activities in accordance with policies, procedures, Police Services Act, OPSEU Collective Agreement, MOUs with the Waterloo Regional Police and/or Brantford Police Service, RCMP, CPIC, and OPP as required.
Notify the Manager of any major incidents relating to Wilfrid Laurier University.
Sign and manage all reports within their area of supervision.
Ensure compliance of team activities consistent with Special Constable Service policies and procedures, Memorandum of Understanding with the host police agency, Police Services Act, Federal Statues, Provincial Legislation, Municipal Bylaw and Wilfrid Laurier University policies, including other relevant legislation.
Communicate, train, observe, mentor, coach, document and evaluate members and teams on policies, procedures, techniques and legislative requirements.
Deploy team members in an effective and efficient manner.
In the absence of a staff member, assume their duties.
Liaison with student groups, faculty, staff and associations within the Laurier Community.
Conduct routine checks of Special Constable Service members during their shift.
Keep up-to-date records of personnel
Ensure the dispatch area is properly monitored
Hold regular team meetings and submit the minutes to the Manager.
Provide leadership, guidance and support to team members.
Promote effective interpersonal relationships within teams and other areas of the Laurier Campus Community.
Monitor calls-or-service and ensure overall effectiveness of response.
Ensure all criminal incidents are reported as per the host police agency Memorandum of Understanding.
Complete weekly reports to the Manager on incidents at the university.
Conduct review of member’s notebooks.
Identify and recommend relevant training, courses and career development opportunities for members under their command.
Inspect the Special Constables and Security Guard/Communications Operators to ensure proper dress and deportment.
Ensure accuracy, completeness and timely submission of all reports or documentation relating to team members.
Monitor and/or attend and provide direction and guidance at all major incidents at the university.
Document both positive and negative performance of team members, correcting performance where required and annually conduct performance evaluations of team members in concert with the Manager.
Ensure the provision of professional and client-focused Special Constable Services.
Liaise with management and other supervisors with respect to the coordination of campus activities and resource deployment.
Liaise with the Laurier Community, the Municipality of jurisdiction, host Police Service and other agencies or services as required.
Attend community events and participate on Boards, committees or community consultation groups as required.
Minimum OACP Constable Selection Certificate or Ontario Police College Recruit Certificate plus five (5) years related work experience (i.e. Laurier SCS, Police, Peace Officer etc.) including supervisory and leadership experience;
An understanding of the concepts and application of the Ontario Mobilization and Engagement Model of Community Policing;
Knowledge of policies, procedures and legislation pertaining to the duties of a Special Constable;
Possess exceptional innovative and analytical problem-solving and conflict resolution skills;
Proven ability to lead, coach and mentor by providing day-to-day guidance through positive team interactions;
Excellent interpersonal and relationship-building skills including effective use of tact, diplomacy and active listening skills;
Excellent oral and written communication skills with the ability to articulate detail;
Self-motivated and well-developed time management skills;
Demonstrates honesty, integrity and ethical conduct. Accepts ownership and accountability for own actions:
Improve and maintain positive relationships between the diverse members of the campus communities that Special Constables supports;
Demonstrate a commitment to an inclusive and respectful culture in Special Constables and the campus community;
Must demonstrate an understanding and sensitivity toward the cultural diversity of the campus community;
Demonstrated commitment to equity, diversity, inclusion and Indigeneity;
Valid class “G” drivers’ license;
Must have criminal clearance from their local police service;
Does not have a criminal record, if there is criminal record you must provide a copy of your pardon;
Knowledge of policies, procedures and the legislation pertaining to the duties of a Special Constable;
Current/valid First Aid and CPR;
Rate of Pay: $34.42 -$38.05 per hour
Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.
Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-Apply-/
Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careers for additional information and the online application system. All applications must be submitted online. Please note, a CV and letter of introduction will be required in electronic form.