Family Support Worker

Company: Oneida Nation of the Thames

Position: Family Support Worker

Term: Permanent Full-Time

Department: Child and Family Services

Division: Community and Social Services

Salary: Competitive salary range

Hours: 35 hours per week, Monday to Friday, 8:30a.m. to 4:30p.m., must be flexible to align work schedule with program requirements which will include occasional evenings, weekends, and statutory holidays

Posting Date: August 19, 2026

Closing Date: September 2, 2026, at 4:30 p.m.

JOB SUMMARY:  

The Family Support Worker provides culturally grounded, community-based support services to members of the Oneida Nation of the Thames living in Oneida, London, and surrounding areas. This role supports children, youth, and families who are seeking assistance, are at risk of involvement with the Children’s Aid Society (CAS), or are currently involved with CAS, with a strong focus on prevention, early intervention, and family preservation.

Working from a strengths-based and holistic approach, the Family Support Worker helps families identify needs, build life skills, and access appropriate services that promote safety, stability, and long-term well-being. The position plays a key role in supporting families to remain safely together within their family of origin and community, regardless of geographic location.

The Family Support Worker collaborates closely with Band Representatives, Prevention and Youth Services, CAS, community partners, and families to address child protection concerns, strengthen parenting capacity, and reduce the need for further intervention. Through advocacy, coordination, education, and culturally responsive practice, the Family Support Worker supports family stability, child safety, and positive outcomes for Oneida children, youth, and families.

EDUCATION:

1. Bachelor of Social Work (BSW) is preferred.
2. Candidates with a Diploma or Degree in Social Service Worker, Human Services, Community Services, Sociology, Psychology, or a related field may also be considered.

EXPERIENCE:

1. A minimum of two (2) years of experience in child welfare, social services, or a related field.
2. Experience supporting First Nations children, youth, and families is required.
3. Experience in case management is preferred.
4. Demonstrated knowledge and understanding of Oneida culture and history is required.
5. Strong knowledge of Bill C-92: An Act Respecting First Nations, Inuit, and Métis Children, Youth, and Families.
6. A Valid Class “G” Ontario Driver’s License and use of company vehicle is required.

MANDATORY DOCUMENTATION WITH APPLICATION:

1. A cover letter addressing the qualifications listed above must be included with your application.
2. Resume. 

REQUIREMENTS PRIOR TO STARTING EMPLOYMENT:

1. The successful candidate must submit a Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
2. The successful candidate must submit a copy of valid Class “G” driver’s license and a driver abstract (completed within a 30-day timeframe), at their own expense.
3. The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Please submit all mandatory documents electronically to hr.recruitment@oneida.on.ca or 2212-A Elm Avenue, Southwold, Ontario, N0L 2G0.

• Late applications will not be accepted.
• We thank all those for applying but only those selected for an interview will be contacted.
• Oneida Nation of the Thames gives hiring preference to qualified First Nation applicants, with first preference to qualified Oneida Nation of the Thames members. Applicants wishing to be considered under this preference are encouraged to self-identify in their application.
• Oneida Nation of the Thames is guided by Skʌnʌ́ Teyukwalihwayenawakhuti “We will work together in peace” and is committed to supporting the preservation and use of the Oneida language and cultural practices.
• Oneida Nation of the Thames is committed to workplace diversity and will provide accommodations to applicants with disabilities throughout the hiring process. To request accommodations, please contact Human Resources at hr.recruitment@oneida.on.ca.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email hr.recruitment@oneida.on.ca.