Website Administration, Health Services

HEALTH TRANSFORMATION COMMUNITY ENGAGEMENT COORDINATOR 227R5-20-1

ADMINISTRATION, HEALTH SERVICES

CONTRACT

Applications will be received by Six Nations of the Grand River and Grand River Employment & Training (GREAT) up until 4:00 p.m. EST, Wednesday, April 21, 2021 for the Health Transformation Community Engagement Coordinator with Administration, Health Services Department.  The Six Nations of the Grand River Application for Employment Form, Job Posting and Job Description are available for printing from the www.greatsn.com website.  Online applications accepted through StaffHR@sixnations.ca.

NO LATE APPLICATIONS ACCEPTED. Applicants from Six Nations and other First Nations will be given preference to deliver programs and services in a First Nations community.

JOB SUMMARY: The Health Transformation Community Engagement Coordinator reports to and receives direction from the Director of Health Services.

The Health Transformation Community Engagement Coordinator is responsible for facilitating and coordinating an inclusive community engagement strategy for the Six Nations Health Services (SNHS) Health Transformation Project with a focus on building and maintaining relationships with community members and service providers. The Health Transformation Community Engagement Coordinator provides leadership within the framework of the Haudenosaunee Wellness Model, and in alignment with the Six Nations strategic vision in the context of the broader Canadian health care system. The Health Transformation Community Engagement Coordinator is a member of the Six Nations Health Services (SNHS) – Health Leadership Team (HLT) and is responsible for planning, organization and coordination of the designated portfolio within the department and overseeing the administration and operation of their assigned area;

The Health Transformation Community Engagement Coordinator is accountable for liaising between stakeholders through a community engagement strategy in support of the strategic direction of the Health Transformation Project. This role is responsible for developing relationships through targeted outreach and increasing community awareness of SNHS various programs, services and initiatives to facilitate service improvement dialogue;

The Health Transformation Community Engagement Coordinator will also accept responsibility for fostering an environment that has cultural values and principles of practice as foundation within the policies and procedures established by Six Nations of the Grand River.

Type Contract
Closing Date  April 21, 2021
Hours of Work  35 Hours/Weekly
Wage TBD

BASIC QUALIFICATIONS:

  • University graduate or Post-graduate Degree in relevant field
  • Knowledge and experience working in Hodi:noshoni/Rotinonhsion:n communities
  • Knowledge of Indigenous issues and available service providers within Six Nations and neighbouring communities
  • Enthusiastic and positive attitude about changing systems and community perspectives
  • Demonstrated ability to solve problems and manage conflict
  • Work experience with effective engagement strategies and tactics
  • Ability to build and manage positive relationships with committees and networks (both internal and external), community partnerships, professional organizations and other stakeholders
  • Ability to manage large projects and facilitate complex interactions that involve stakeholders from across the system
  • Strong facilitation and positive collaboration skills; ability to network with community resources, build relationships and create community partnerships
  • Comprehensive knowledge of standards of care, professional standards, best practice, evidence-informed decision-making, legislative requirements, risk management and quality improvement

SUBMISSION PROCEDURE: (Choose one method ONLY):

Method #1:  Email – Applications must include all of the following:

  1. Printed, filled in and authorized Six Nations of the Grand River Application for Employment Form.
  2. Cover letter including your band name and number (if applicable). Please indicate in your letter how your education and experience qualifies you for this position.
  3. Recent resume clearly identifying that you meet the Basic Qualifications of this position as stipulated above.
  4. Copy of your education diploma/degree/certificate and transcript.
  5. Email all documents (in a .doc or .pdf file) listed above to StaffHR@sixnations.ca

Please ensure that the SUBJECT LINE of your email states:

Contract – Health Transformation Community Engagement Coordinator – 227R5-20-1

Method #2: Mailed or Hand Delivered – Applications must include all of the following:

  1. Printed, filled in and authorized Six Nations of the Grand River Application for Employment Form.
  2. Cover letter including your band name and number (if applicable). Please indicate in your letter how your education and experience qualifies you for this position.
  3. Recent resume clearly identifying that you meet the Basic Qualifications of this position as stipulated above.
  4. Photocopy of your education diploma/degree/certificate and transcript.
  5. Place all documents listed above in a sealed envelope and mail to or drop off at:

Health Transformation Community Engagement Coordinator – 227R5-20-1

c/o Reception Desk

Grand River Employment & Training (GREAT)

P.O. Box 69, 16 Sunrise Court

Ohsweken, Ontario  N0A 1M0

POSITION DESCRIPTION – HEALTH SERVICES

POSITION TITLE:  Health Transformation Community Engagement Coordinator

REPORTING RELATIONSHIP:  Reports to and receives direction from the Director of Health Services.

PURPOSE & SCOPE OF THE POSITION: The Health Transformation Community Engagement Coordinator is responsible for facilitating and coordinating an inclusive community engagement strategy for the Six Nations Health Services (SNHS) Health Transformation Project with a focus on building and maintaining relationships with community members and service providers. The Health Transformation Community Engagement Coordinator provides leadership within the framework of the Haudenosaunee Wellness Model, and in alignment with the Six Nations strategic vision in the context of the broader Canadian health care system. The Health Transformation Community Engagement Coordinator is a member of the Six Nations Health Services (SNHS) – Health Leadership Team (HLT) and is responsible for planning, organization and coordination of the designated portfolio within the department and overseeing the administration and operation of their assigned area.

The Health Transformation Community Engagement Coordinator is accountable for liaising between stakeholders through a community engagement strategy in support of the strategic direction of the Health Transformation Project. This role is responsible for developing relationships through targeted outreach and increasing community awareness of SNHS various programs, services and initiatives to facilitate service improvement dialogue.

The Health Transformation Community Engagement Coordinator will also accept responsibility for fostering an environment that has cultural values and principles of practice as foundation.

KEY DUTIES & RESPONSIBILITIES:

  1. Technical Functions:
  • Collaborate with Director of Health Services and team to establish community engagement goals and objectives
  • Establish a health transformation community working group
  • Facilitate regular community meetings to foster relationship building, collaboration, and promote equitable services for Six Nations community members
  • Represent the organization at community meetings and serve as an advocate in the community to ensure that the needs of community members are priority in the transformation of the health system
  • Provide ongoing input, information, and materials that support internal and external communication efforts about programming and recommendations for improvement
  • Develop shared vision for transformation, with meetings to define scope of work, roles and responsibilities for all parties
  • Assist in the development of the Health Transformation Plan that operationalizes the Six Nations Health Services mission, vision and strategic direction in a cohesive manner.
  • Develop meaningful connections to people from various and marginalized backgrounds
  • Interprets, applies, updates and provides advice on existing policies and guidelines for staff, stakeholders and the community
  • Evaluating existing policies and programs to determine their consistency with, and effectiveness in meeting the priorities and objectives of the SNHS Health Transformation Project
  • Coordinate the development of clear and strategic policy messages for the SNHS Director and staff
  • Provide leadership and insight as a member of the leadership and management teams
  1. Communication Functions:
  • Developing communication and information sharing structures and protocols for engaging with community and stakeholders
  • Promote and facilitate effective communication and cooperation among community members and service providers
  • Organize workshops/meetings/planning sessions for community engagement
  • Consistently communicate the mission, vision, and values of SNHS
  • Liaise with appropriate community partners to facilitate community linkages
  • Participate in communication with community and regional partners for information sharing and networking as requested by the Director of Health Services
  • Share information actively and regularly to enable decision making at the appropriate level
  • Provide specific support to SNHS meetings and appropriate committees, sub-committees and working groups
  • Advise the Director of Health Services of all incidents including situations presenting risk of litigation, hazardous trends and adverse publicity
  • Participate in communication with community and regional partners for information sharing and networking as requested by the Director of Health Services
  • Advocate for Six Nations community needs at every level of inter-agency communication
  • Participate in on-going communication with agencies external to Six Nations for the purpose of completing the project
  1. Administrative Functions:
  • Developing presentations, social media and various tools that promote effective community awareness
  • Ensures the adherence to department, Health Transformation Project, and program specific policies and procedures
  • Assist in the development, implementation, and evaluation of the Health Transformation Project within the context of the SNHS strategic direction
  • Contribute to innovative resource allocation that supports the project
  • Assist the project to meet the fiscal operational targets
  1. Other Functions:
  • Provide support to the Six Nations Emergency Response Plan by ensuring awareness of the plan and assistance as instructed by the Director of Health Services
  • Other duties as assigned or deemed necessary as relates to the position
  • It is the responsibility of the employee to be aware of and adhere to all policies and procedures, including those that related to client safety, staff safety and risk management

WORKING CONDITIONS:

Work has a high public profile, extensive public contact and is subject to deadlines and interruptions.

Position may be subject to mental stress; requires extensive interactions with the department staff and the public, who at times may be hostile or irate.

Work involves considerable out-of-office contact.

Work positively and cooperatively as part of a team

Work may at times be subject to unscheduled hours, including a 24-hour on-call basis.  Intermediate stress; requires high degree of confidentiality.

WORKING RELATIONSHIPS:

With the Director of Health Services

Receives direction, guidance, encouragement; discusses plans and priorities.

With the Health Leadership Team

Contributes technical support and advice regarding portfolio pressure to guide tactical, administrative and operation priorities and responsibilities required to achieve the vision and mission of SNHS.

With Program Managers/Supervisors

Provides supervision, guidance, support and encouragement to direct reports; develop implementation plans and monitor program priorities.

With Other Staff

Maintains professionalism, co-operation and provides operational guidance for all staff respecting lines of authority.

With External Agencies

Represents and promotes Six Nations interests relative to health services; maintains awareness of legislative policy and program changes; seeks to develop and maintain working relationships.

With the Public

Represents and promotes the health services interests of Six Nations; develops positive working relationships with individuals, families and leaders of the Six Nations community; works in a courteous, co-operative, positive and proactive manner; provides information and advice.

KNOWLEDGE AND SKILLS:

Minimum Requirements:

  • University graduate or Post-graduate Degree in relevant field
  • Knowledge and experience working in Hodi:noshoni/Rotinonhsion:n communities
  • Knowledge of Indigenous issues and available service providers within Six Nations and neighbouring communities
  • Enthusiastic and positive attitude about changing systems and community perspectives
  • Demonstrated ability to solve problems and manage conflict
  • Work experience with effective engagement strategies and tactics
  • Ability to build and manage positive relationships with committees and networks (both internal and external), community partnerships, professional organizations and other stakeholders
  • Ability to manage large projects and facilitate complex interactions that involve stakeholders from across the system
  • Strong facilitation and positive collaboration skills; ability to network with community resources, build relationships and create community partnerships
  • Comprehensive knowledge of standards of care, professional standards, best practice, evidence-informed decision-making, legislative requirements, risk management and quality improvement

Other Related Competencies:

  • Demonstrated excellence in communication both written and verbal, including well-developed public speaking skills
  • Able to work independently and within a team, meet timelines, strong organizational skills
  • Strong computer/technology skills
  • Understands the importance of confidentiality. Ability to work with tact and discretion.
  • Strong knowledge and high sensitivity of the Six Nations of the Grand River community and culture.
  • Ability to prioritize and manage multiple priorities effectively
  • Creative, innovative and flexible

IMPACT OF ERROR:

Errors in judgement, a lack of professionalism and errors in the conduct of duties will lead to loss of credibility, poor public relation, confusion, duplication of effort and misinformation being given to the Director of Health Services, Human Services Committee, Six Nations Elected Council, Government Agencies and the public.

Impact of error can result in legal liability and/or financial loss to self and/or Six Nations Elected Council.

CONTROL:

Works within the guiding principles set by the Director of Health Services and all administrative policies and procedures established by the Six Nations Elected Council for the Health Services department and other legislation provided by the respective government agencies.

Interested applicants: Please be sure to include SNGREC’s Employment Application Form with your submission.