Workplace etiquette is evolving. With multiple generations working side by side, expectations around professionalism, communication, and workplace culture are shifting. Some believe younger workers are letting go of traditional etiquette, while others think older generations are holding onto outdated norms. The reality? The workplace is changing, and etiquette is changing with it.

At GREAT, we help job seekers navigate these shifts so they can thrive in any work environment. Here’s what to know about modern workplace etiquette and how to bridge generational differences.

How Workplace Etiquette is Changing

👉 Less formality: Traditional workplace hierarchies are flattening, leading to a more casual work environment. First-name basis communication is becoming the norm, and rigid corporate structures are giving way to more flexible, team-based collaboration.

👉 Digital-first communication: Emails and phone calls are no longer the primary ways to connect. Instant messaging, video calls, and collaboration tools like Slack, Microsoft Teams, and Google Chat are now essential for workplace communication.

👉 Feedback expectations: Younger workers value regular check-ins, mentorship, and constructive feedback rather than waiting for an annual performance review. Open conversations about growth and improvement are becoming more common.

Common Challenges & Solutions

✅ Communication gaps: While younger employees may prefer quick messages or video chats, some workplaces still value emails and in-person discussions. Finding a balance between traditional and modern communication styles helps keep everyone on the same page.

✅ Dress codes: Workplace attire varies by industry. Some employers still expect formal business wear, while others embrace a more relaxed approach. When in doubt, it’s always best to dress slightly more professionally than expected until you get a better sense of company culture.

✅ Workplace expectations: No matter how etiquette evolves, respect for time, professionalism, and teamwork remain essential. Being reliable, meeting deadlines, and working well with colleagues are expectations that apply to every generation.

Creating a Respectful Workplace

Navigating these changes requires flexibility, open-mindedness, and mutual respect. Here’s how job seekers and employers can work together to foster a positive workplace culture:

👍 Adapt to different workplace cultures: Every company has its own way of doing things. Understanding expectations around communication, dress code, and professionalism can help job seekers integrate smoothly.

👍 Encourage conversations between generations: Open discussions about workplace etiquette can help bridge generational gaps and create a more inclusive environment.

👍 Find a balance between tradition and progress: Employers who embrace change while maintaining core values can build strong, cohesive teams.

Workplace etiquette will continue to evolve, but respect, professionalism, and adaptability will always be key to success. By understanding these shifts and working together, we can create workplaces where all generations thrive.