Systems Administrator

Company: Canadian Air Transport Security Authority (CATSA)

How to apply:

If you feel you are the ideal candidate for this position, please click on the following link to submit your application before July 16, 2025 by 11:59pm EST. 

https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CATSA&cws=46&rid=2340

The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Technology branch at the CATSA HQ in Ottawa.

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees.  CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud. 

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you! 

Summary of responsibilities:

The Systems Administrator is responsible for providing third level support and maintenance of enterprise business systems software and related peripheral hardware as well as the management of workstation configuration and images. The Systems Administrator performs all other duties and responsibilities related to the position as required.

What you need to succeed

To qualify for the position, you must have:

• Graduation from a recognized college or university with specialization in computer science, information technology, information management or another specialty relevant to the position.
• A minimum of four (4) years of experience in an information technology role.
• A minimum of two years of experience in systems administration and in a Microsoft Windows Environment.
• Experience in an advisory capacity, providing recommendations to management and/or clients.
• Experience supporting high availability applications.
• Experience testing and validating new systems in a lab environment and conducting implementation of new systems in a live environment.
• Knowledge and understanding of LAN, WAN, and remote site administration in a secure environment.
• Knowledge of data management techniques including data security and disaster recovery systems and procedures.
• Strong knowledge of release techniques and procedures including version control.

This position is best suited to individuals with the following skills and abilities:

• Strong client service orientation: ability to understand clients’ needs and provide appropriate solutions.
• Ability to translate complex technical matters in clear and concise language.
• Ability to effectively work within a team environment.
• Ability to troubleshoot; think creatively and problem-solve.
• Ability to multi-task and prioritize.
• Ability to communicate effectively orally and in writing.
• Professionalism, tact, and maturity.
• Attention to detail.

Valuable skills include:

• Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
• Experience working with third party software.
• Knowledge of web administration and troubleshooting.
• Knowledge of database administration and support tools.
• Knowledge of SharePoint and / or MS Dynamics CRM.
• Knowledge of ITIL.
• Relevant IT Certification.
• Experience in supporting Workforce Management Solution (UKG Pro Workforce Management)
• Knowledge of Active Directory and Group Policy management.
• Knowledge of SCCM Server for software deployments
• Knowledge of RAIC (Restricted Area Identification Card)
• Experience in supporting Entrust ESP suite (Entelligence Security Provider)
• Experience in supporting Translation management system

Specific work requirements:

• Ability to work overtime as required;
• Ability to travel as required
• Language Profile: BBBB
• Ability to obtain and maintain a Secret security clearance; and
• Be a Canadian citizen or permanent resident.

Additional information:

• Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
• While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
• CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

Our commitment to Diversity, Equity and Inclusion

As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.

CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.

Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.