Systems Administrator

Company: ITS, Core Services

Information Technology Solutions

POSITION DESCRIPTION

POSITION TITLE:  Systems Administrator

REPORTING RELATIONSHIP:

Reports to and works under the direction and supervision of the Manager, Infrastructure & Systems, Information Technology Solutions.

PURPOSE & SCOPE OF THE POSITION:

The System Administrator supervises the operation of a computer network for an organization and makes sure that server’s function properly, allowing customers and employees to communicate with each other, coordinate their actions and take care of essential tasks. The System Administrator’s day-to-day activities often vary, from helping new users get started to looking for threats or errors on the local network to upgrading software. 

The role will provide operational support and technical assistance to the Manager, Infrastructure & Systems, Information Technology Solutions related to the implementation of the goals and objectives of the Six Nations Information Technology Solutions Department, while working within the policies and procedures established by Six Nations of the Grand River Elected Council.

KEY DUTIES & RESPONSIBILITIES:

1. TECHNICAL FUNCTIONS

• Administration of Office 365, Azure, Active Directory, Intune/MDM/Autopilot
• Setup, restore and manage backups.
• Provide expert knowledge of server computing (Windows & Linux Servers), virtual environments (VMWare ESXi & V Center), and cloud-based infrastructure and serve as a subject matter expert to peers and management .
• SQL Server / Database – Upgrading, troubleshooting, clustering etc.
• Installation of software, upgrades, security patches, adhering to our internal patch policy and performing quality assurance of all updates or changes before they are approved for production.
• Assume ownership and respond to incidents, problems, perform root cause analysis and implement improvements to maintain service performance for all users.
• Forecasts requirements for hardware and software or operational changes based on performance monitoring and capacity planning to make sure the systems have sufficient resources.