Receptionist (Social Services)

Company: Mississaugas of the Credit First Nation

“Receptionist”

Social Services Department | Full-Time | Permanent

Do you enjoy helping others, creating positive first impressions, and keeping things organized behind the scenes? We are seeking a friendly, professional, and community-minded Receptionist to serve as the welcoming face of the Social and Health Services Department.

In this important frontline role, you will be the first point of contact for community members, visitors, and service providers. You will help ensure day-to-day operations run smoothly by providing exceptional customer service, administrative support, and coordination assistance to staff and community programs. This position is ideal for someone who thrives in a fast-paced environment, values confidentiality, and is passionate about supporting the well-being of the community.

Key Responsibilities

In this role, you will:

· Welcome visitors, answer incoming calls, provide information, and direct inquiries to the appropriate staff or services.

· Maintain a professional, organized, and welcoming reception area while ensuring confidentiality and respectful client interactions.

· Provide clerical and administrative support, including preparing correspondence, managing mail, photocopying, filing, and maintaining records.

· Coordinate meeting room schedules, office equipment usage, and office supply inventory.

· Support departmental operations by maintaining sign-in/out logs, tracking staff attendance, and assisting with document management.

· Coordinate vehicle bookings, maintain vehicle records, and ensure transportation documentation is completed and filed accurately.

· Assist community members, clients, and service providers by providing information, referrals, and general support in a professional and courteous manner.

Qualifications & Experience

· High school diploma (or equivalent) with at least 1 year of reception, customer service, or administrative experience

· Experience in community, social services, health services, or First Nation settings is an asset

· Strong customer service and interpersonal skills to build positive relationships

· Proficient with multi-line phone systems, office equipment, and Microsoft Office (Word, Excel, Outlook)

· Excellent organizational skills with the ability to multitask and prioritize

· Strong communication skills (written and verbal) and ability to maintain confidentiality

· Able to work both independently and collaboratively; familiarity with Indigenous communities, First Nation organizations, and office admin systems is an asset

Why Work for MCFN?

At MCFN, your work has purpose. You’re not just filling a position—you’re helping support programs and services that enhance the quality of life for community members every day. As a valued member of our team, you will contribute to a welcoming environment where people feel respected, supported, and connected.

Benefits

· Competitive vacation package

· Comprehensive group benefits (Health, Dental and Life) and pension plan

· Generous paid time off

· 5 mental wellness days

· Professional development and training opportunities

· Supportive and collaborative team environment

· Opportunity to participate in community and cultural events

· Meaningful work that directly supports community well-being

First Nations Preference

In accordance with section 16(1) of the Canadian Human Rights Act and as part of the Mississaugas of the Credit First Nation’s commitment to supporting the employment and advancement of Indigenous peoples, preference may be given to qualified candidates who self-identify as First Nations. Applicants who wish to be considered under this preference are invited to voluntarily self-identify in their cover letter.

Mississaugas of the Credit First Nation is committed to fostering a diverse and inclusive workplace. We provide employment opportunities in a manner consistent with applicable human rights legislation and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other ground protected by law, subject to any lawful special programs.

How to Apply

Please submit your résumé and cover letter to: HR.Clerk@mncfn.ca

Application Deadline: June 25, 2026