Receptionist/Data Entry Clerk

Company: Grand Erie District School Board

Receptionist/Data Entry Clerk

(Full time)

Grand Erie District School Board represents more than 28,000 students in 58 elementary schools and 14 secondary schools within the City of Brantford and the counties of Brant, Haldimand and Norfolk, as well as students from Six Nations of the Grand River First Nation and Mississaugas of the Credit First Nation. With a dedicated staff of more than 2,900, Grand Erie is committed to learning, leading and inspiring. 

CareerLink Employment Centre is seeking a detail-oriented, multi-tasking professional to act as the first contact for job seekers, employers, and other visitors to our centre.

Summary:

Reporting to the Coordinator and working closely with Employment Consultants, Job Developers and other support staff, The Receptionist / Data Entry Clerk works within Fedcap Canada / MLITSD (Ministry of Labour, Immigration, Training and Skills Development) Employment Ontario Guidelines and Agency Policies and Procedures to perform reception and administrative support activities.

Responsibilities:

• Greets all visitors in a friendly and professional manner; assesses visitor’s needs; schedules appointments accordingly
• Responds promptly to all inquiries treating clients with equity, dignity, and respect
• Provides information on and promotes the Centre’s services and other community services as required
• Greets and provides support to BTS (Bridges to Success) clients
• Manages phone system, responds to email enquiries, and forwards incoming calls and messages
• Maintains inventory of standard office and client supplies
• Provides administrative support by preparing and formatting routine professional correspondence and documents such as resumes, spreadsheets and marketing materials
• Assist clients using resource area computers with basic computer functions including assistance with accessing and navigating websites, printing, scanning, faxing, editing documents,
• Provides data entry support to staff with job entries, client retention and client outreach

Qualifications:

• Completion of Business or Office Administration Certificate or Diploma, or related field of study or, equivalent combination of education and experience in Employment Services is required
• Preference given to individuals with experience working in FedCap Cares and CaMS
• Ability to maintain confidentiality is required
• Demonstrated working knowledge of current Microsoft Office applications, advanced office automation systems and Adobe software, with intermediate skill in word processing required
• Verified keyboarding skills; excellence and accuracy in spelling, grammar and data entry is required
• Proven ability to navigate internet research and technology including smart phones required
• Must possess excellent communication (written and oral), interpersonal and customer Service skills
• Knowledge of community services throughout the Brantford/Brant County an asset

All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.

Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview. Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.

All submissions are subject to a screening process and some applicants may not be granted interview.

Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn and play, and commit to working together in the spirit of Reconciliation.