Program Support Worker

Company: Hamilton Regional Indian Centre

 Hamilton Regional Indian Centre 
Employment Opportunity 
Closes: posted until filled   
 
The Hamilton Regional Indian Centre is currently accepting applications looking to fill a new full
time position of Program Support Worker currently available within the Community Justice 
Department. 
 
The Hamilton Regional Indian Centre (HRIC) is a large Indigenous not for profit organization. 
We are culturally based and committed to driving positive change for the community. As a staff 
member of HRIC you will have opportunity for professional growth, access to Elders and 
Traditional Knowledge Keepers and. We strive to uphold pre-colonial management and policy 
structure, while being supportive and maintaining a positive work atmosphere. 
 
The Program Support worker, under the direction of the Executive Director or designate, is 
responsible to demonstrate high levels of flexibility and adaptability to maintain various HRIC 
programs during times of vacancy as needed. The Program Support Worker must possess 
diverse experience in the social service sector specifically with the urban Indigenous population 
to ensure consistent service delivery, support, and to provide wholistic and culture-based 
supports.  

QUALIFICATIONS: 
• Two (2) year post-secondary education in Social Service Work and/or Indigenous 
Studies or related equivalent education and/or experience, skills, and abilities as 
determined by the Executive Director; 
• A minimum of 2 years' experience within an Indigenous organization and/or experience 
with Indigenous population; 
• Clear understanding of the Friendship Centre service model;  
• Experience with case management; 
• Experience in program planning, development, implementation, and facilitation;  
• Knowledge of Indigenous Community Justice concepts and Alternative Justice 
programs; 
• Ability to demonstrate positive role modelling by consistently embodying behaviours that 
reflect the organizations values and principles;  
• Demonstrated ability to work collaboratively within the community and with a team of 
service providers; 
• Demonstrated ability to build and maintain lasting working relationships; 
• High flexibility with strong interpersonal skills that allow one to work effectively in a 
diverse environment; 
• Skilled in the use of Microsoft Office and 365 applications; 
• First Aid/CPR certification is an asset; 
• Valid driver’s licence with clear driving record is an asset: and, 
• Satisfactory Criminal Record with Vulnerable Sector Check. 
 
HOURS OF OPERATION: Monday to Friday 8am to 8pm (8-hour shift within these hours of operation), occasional evenings/weekends 

SALARY RANGE: $52,372.00-$57,050.00 per annum 

 
The HRIC is a highly flexible organization offering additional compensation in accordance with 
current policies. This includes 7 paid personal emergency days, 5 paid cultural days, 4 paid 
holidays beyond mandatory Employment Standards, paid vacation, paid shutdown over the 
winter holiday week, and a group benefits program. HRIC employee group benefits program has 
mandatory enrollment for full-time permanent employees; eligible employees will be able to 
enroll upon the successful completion of their (3) three-month probationary period.    
 
HRIC is committed to providing an inclusive and accessible work environment in concert with 
the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. As such, we will 
make accommodations available to applicants with disabilities upon request during the 
recruitment process.  
 
HRIC strives to ensure that its employment practices are free from direct and indirect 
discrimination and is committed to upholding the human rights of those participating in the hiring 
process. In pursuit of this commitment, we will not condone or tolerate any acts of discrimination 
or harassment under any of the grounds protected under human rights legislation. This 
commitment extends to the hiring process and throughout the course of employment.  
 
Since this position is engaged primarily in serving the interests of the Indigenous people of 
Turtle Island, HRIC shall give preference to Indigenous people of Turtle Island who possess the 
requisite skill sets and experience. 
 
Artificial intelligence is not used by HRIC to screen, assess, or select applicants for this role. 
 
Interested candidates are encouraged to submit their cover letter, resume, and 3 employment 
references to jobs@hric.ca or in an envelope marked CONFIDENTIAL to: 
 
Human Resources 
Hamilton Regional Indian Centre 
34 Ottawa Street North, Hamilton, Ontario L8H 3Y7 
FAX:  905-548-0024