Patient Registration Clerk

Company: Norfolk General Hospital

Position Title: Patient Registration Clerk  
Position Status: Part time  
Rate of Pay:  $30.39 - $32.00 hourly  
Posting No.: 26-114 
Posting Date: June 24, 2026  
Closing Date:  Internal:  July 2, 2026 @ 4 pm   Closing Date: Externals: Until Filled 

About the Position 
• Norfolk General Hospital is seeking to fill an existing part time vacancy for a Clerk in our Patient 
Registration department.  The candidate is committed to championing the Hospital’s Mission, Vision, 
and Values. You are a motivated self-starter with strong organizational, time management, 
interpersonal skills, and enjoy taking on challenging issues. You thrive in an ever-changing 
environment. 

Primary Responsibilities: 
• Operating the main hospital switchboard  
• Registration of patients   
• Processing pre-admissions, admissions, discharges and transfers 
• Data entry, data quality and maintenance of patient information  
• Daily bed assignments and bed management team member  
• Patient scheduling and appointment booking 
• Initiate and retrieve records 
• Maintain on-call lists 
• Overhead paging and the external paging system 
• Provide information for visitors 
• Generate, monitor and disperse reports

 
Position Qualifications: 
• Graduate of a recognized college level Medical Administrative Program or equivalent which includes 
medical terminology or graduate of a Hospital Patient Registration Specialist program 
• Excellent keyboarding skills with a demonstrated typing speed of at least 50 WPM 
• Excellent demonstrated knowledge of Medical Terminology 
• Excellent working knowledge of Windows based systems with skills in Word, Excel & Outlook 
• Previous experience with hospital information system Meditech preferred 
• Excellent customer relations and problem-solving skills 
• Excellent communication skills and ability to interact with patients and all disciplines 
• Ability to work well with frequent interruptions and manage multiple tasks 
• Ability to work as a team member as well as autonomously 
• Experience with health information management processes  
• Excellent attendance 
• Demonstrated commitment to patient rights and patient partnered care 
• Adherence to all health and safety policies, procedures and provisions and the recognition and 
reporting of unsafe hazards and work practices 

Hours of Work 
Patient Registration is a 24/7-hour operation.  Candidates must be available to work shifts:  days, 
evenings, nights, weekends and holidays.   Staff are scheduled on a rotational basis.  

Interested applicants must submit a current cover letter and resume to our internal recruitment email.  
External candidate to apply to  nghhr@@ngh.on.ca.referring to posting number above.   

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and Norfolk 
Hospital Nursing Home provides accommodations for applicants with disabilities, upon request. Norfolk General Hospital and 
Norfolk Hospital Nursing Home thanks all applicants for their interest. Please note that only those applicants selected for an 
interview will be contacted. 
NGH or NHNH does not use AI to screen, assess or aide in the selection of our recruitment process.