Manager of Development and Retail Services

Company: Woodland Cultural Centre

SUMMARY 
Reporting to the Executive Director the Manager of Development and Retail Services is an innovative and energetic professional who works closely with all departments of the Cultural Centre. They are instrumental in supporting the financial wellbeing of the organization and fostering a culture of philanthropy. The Manager of Development and Retail Services plans, coordinates and assures implementation of strategies to develop supporters and raise revenues to support the organization’s mission and goals including seeking foundation support, securing sponsorships, overseeing individual giving and memberships, leading fundraising events, and supporting the volunteer program. Additionally, the Manager of Development and Retail Services oversees day-to-day operations of the Museum’s gift shop, managing the merchandising and POS of the Woodland Cultural Centre with the intention to strategically improve the Museum’s in-house and online retail and admissions activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

•    Develop new fundraising campaigns;
•    Oversee Donor Management System;
•    Develop, proposals, sponsorship decks, and stewardship materials;
•    Build and maintain relationships with donors and sponsors;
•    Oversee the Volunteer program staff;
•    Manage gift shop inventory and POS;
•    Support departments across the Centre to reach their fundraising goals and needs

QUALIFICATIONS

• Undergraduate Degree or equivalent in Development, Marketing, Museum Studies or Cultural Management with a minimum of 3 years’ experience in a related workplace.
• Knowledge of Indigenous histories and cultures of Southwestern Ontario and experience working in/with Indigenous nations.
• Experience managing staff, projects and budgets.
• Experience in fundraising in the public and/or private sectors.
• Proven ability to oversee a retail environment.
• Ability to work with software including: WordPress, Microsoft and Google applications, email delivery and management platforms (Mailchimp), Canada Helps (donor management software) and POS software (Square, Moneris).
• Strong creative copywriting skills with a commitment to quality and detail.
• High degree of professionalism with outstanding ability to work effectively and efficiently with colleagues at all levels of an organization.
• Ability to handle multiple assignments simultaneously and meet tight deadlines.
• Graphic design skills and proficiency with Photoshop/Illustrator/InDesign/Canva an asset.