IT Administration Summer Student

Company: Ogwadeni:deo

Closing Date: April 8th, 2026 at 5PM

All applicants must register with the GREAT Student Office. To apply for positions, book your intake appointment with an ETC by calling 519-445-2222 or email us at studentoffice@greatsn.com 

Purpose of the Role 
As a member of the Ogwadeni:deo Team and under the Ontario Child and Family Services Act (CFSA), the Summer Student IT Administration is responsible for assisting in a culturally appropriate, efficient, effective and accountable Child and Youth Protection Program, operated within the parameters set out in Ogwadeni:deo Framework Policy, the Ogwadeni:deo Code of Practice and the Ogwadeni:deo Policies and Procedures. 

The Student IT Administration is a position within the Information Technology (IT) Team and is responsible for assisting in the deployment and support of all desktops, laptops and printing devices including inventory and maintenance of all IT equipment. 

Major Position Responsibilities 
RESPONSIBILITIES AND SUPPORT TO OGWEHO:WEH FAMILIES, CHILDREN AND YOUTH 

•    Promotes the Ogwadeni:deo philosophy, goals and objectives
•    Acts in a professionally appropriate manner when supporting the community, families, children and youth
•    Ensures that any client, volunteer, caregiver and staff complaints are addressed effectively and efficiently as per policy

OGWADENl:DEO THE AGENCY 

•    Monitors and assists with helpdesk ticketing system, responds to email and voicemail in a timely manner
•    Works with Manager to develop and assists with support documentation for use by staff and I.T.
•    Assists in evaluating and resolving system issues, including hardware, networking and workstation configurations.
•    Assists with maintaining a record of inventory on all computer equipment of the agency
•    Ensure monitoring of IT systems for proper operation and working conditions.
•    Ensure provision of IT support and service to end users.
•    Perform other duties as assigned by the supervisor

Knowledge, Experience & Skills Required Basic/Mandatory Requirements 

•    Must have completed three years of High School or
•    Enrolled College Diploma in Business Computer science
•    Must possess a valid Ontario class "G" driver's license

•    Must submit a favourable criminal reference check and vulnerable sector screening.
•    Must be willing to work flexible hours
•    Will be Ogweho:weh in preference to other applicants.