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Intake Worker

Intake Worker
Calendar Icon July 24, 2024
Time Clock Full Time
Map Pin Ohsweken, ON

Company: Ganohkwasra Family Assault Support Services

PLEASE NOTE: All applicants must be willing to provide service in a holistic environment that encompasses men, women and children.

 

CLOSING DATE:  Wednesday August 7th, by 4:30 pm

 

SALARY:  $60,000.00

 

GENERAL STATEMENT OF DUTIES:

Under the direction of the Community Counselling Supervisor, is responsible for planning and facilitating safe therapeutic counselling; ensuring case management duties are completed according to minimal standards; conducting and maintaining administrative duties; promoting a supportive, respectful and harmonious team environment.

 

BASIC REQUIREMENTS:

  • Post Secondary graduate in Social Work or relevant discipline or a minimum of three years equivalent combination of work and volunteer experience in the provision of services regarding family violence and other relevant disciplines
  • Must provide three written letters of reference
  • This position will be on a rotated basis of days and afternoon shift.
  • Must be able to provide a current Criminal Records Search including a Vulnerable Sector Screening Report
  • Must possess a valid Driver’s License and provide a proven safe driving record as indicated by a Driver Record Search
  • Preference will be given to applicants of Native ancestry 

 

DIRECTIONS:

In order to be considered, applications MUST include a cover letter, resume, and 3 current letters of reference.  All documents should clearly state the position applying for.  Please indicate “CONFIDENTIAL” AND “ATTENTION DIRECTOR” and the position applying for on the envelope. Only successful candidates will be contacted.

 

Mail to:                    Ganohkwasra Family Assault Support Services

P.O. Box 250

Ohsweken, ON

N0A 1M0

 

Deliver to:                1781 Chiefswood Rd.

Ohsweken, ON

 

Email to:                  bthomas@ganohkwasra.com

 

Fax to:                     519-445-4825

 

STATEMENT OF QUALIFICATIONS

 

Employee will be required to expand and enhance his/her knowledge, abilities and personal suitability and be able to demonstrate/implement these requirements on an on-going basis.

 

BASIC REQUIREMENTS:

  • Post Secondary graduate in Social Work or relevant discipline or a minimum of three years equivalent combination of work and volunteer experience in the provision of services regarding family violence and other relevant disciplines
  • Must provide three written letters of reference
  • Must be willing to work days and afternoon shift on a rotated basis.
  • Must be able to provide a current Criminal Records Search including a Vulnerable Sector Screening Report
  • Must possess a valid Driver’s License and provide a proven safe driving record as indicated by a Driver Record Search
  • Preference will be given to applicants of Native ancestry

KNOWLEDGE:

  • Ganohkwasra mission and objectives
  • Understanding of family violence and the dynamics of abuse and its effects on individual, family and community
  • Awareness of traditional and non-traditional community resources
  • Haudenosaunee culture and traditions
  • Community diversity concerning culture, values and customs
  • Assimilation and the impact on the community
  • Traditional life cycle responsibilities (human growth and developmental stages)
  • Current provincial and federal legislation relating to Ganohkwasra services
  • Appropriate services

 

ABILITY:

 

  • To keep abreast of new theories and approaches in the field of family violence
  • To plan and facilitate safe therapeutic counselling
  • To maintain a case management system
  • To communicate at a high oral and written level
  • To work independently and without direct supervision
  • To competently operate office equipment; computers, photocopiers, fax machine and gym equipment
  • To develop and maintain quality time management skills
  • To maintain a good rapport with outside resources
  • To assess, prioritize and complete multiple responsibilities
  • To work flexible hours
  • To be punctual
  • To work in a highly stressful environment

 

PERSONAL SUITABILITY:

 

  • Sensitive to other cultures, customs and traditions
  • Maintains and respects healthy boundaries with all individuals
  • Able to demonstrate personal and professional ethics; responsibility, initiative and

     cooperation

  • cooperates with others to foster teamwork
  • Objective, respectful and sensitive in the performance of all duties

 

DETAILED STATEMENT OF DUTIES

 

The Intake Worker will fulfill the requirements of this position under the direct supervision of the Community Counselling Supervisor.

 

Plan and facilitate safe therapeutic counselling to individuals and / or families by providing:

 

  • service that adheres to the requirement set out by the Ontario Child and Family Services Act and the Children’s Residential Licensing Manual
  • accurate and complete intake packages
  • orientation to the environment and counselling process
  • accurate and current case files.
  • ongoing assessment of short term goals
  • regular maintenance of priority clients
  • group sessions according to need
  • crisis counselling intervention
  • assistance in the gathering and development of traditional and non traditional resource material
  • telephone support and home visits as deemed necessary and safe
  • support as an advocate and liaison
  • referrals to appropriate resources
  • transportation when assessed as appropriate

 

In accordance to the minimal standards, ensure case management files are current and accurate by:

 

  • submitting documentation for feedback, revision and approval
  • updating client contact sheets and case management tracking sheets
  • reporting all disclosures, safety plans and serious occurrences to appropriate authorities
  • completing charting according to A, B, C, D format
  • filing of incoming / outgoing correspondence
  • following up with referrals minimally once a month
  • securing all files in a designated locked storage area and ensuring files are not removed from the building
  • preparing and participating in case conference(s) / review(s) as deemed necessary
  • organizing / attending all relevant case management meetings
  • ensuring completion of discharge summaries
  • completing evaluations

 

* All files are subject to a file maintenance review

 

Conduct and maintain administrative duties by:

 

  • adhering to and abiding by the contents of the Ganohkwasra Family Assault Support Services Operations Manual
  • submitting weekly time sheets and appropriate leave forms
  • submitting monthly reports
  • assisting in the development of annual work and training plans
  • submitting Professional - Personal Development requests and summaries as identified
  • group summary reports
  • assisting in any evaluation process and / or review as required by funding sources
  • completing all requirements of supervision (preparation, participation and completion)
  • attending to all mandatory meetings and training
  • submitting all internal and external documentation to immediate supervisor for review and signature
  • completing all duties in the strictest of confidence

 

Promote a supportive, respectful and harmonious team environment by:

 

  • working cooperatively and in coordination with all staff members
  • communicating concerns with all staff members in a sensitive and direct manner to promote understanding and resolution
  • providing compassion/nurturance to those involved with Ganohkwasra who are experiencing death/tragedy e.g. cooking, as time permits
  • participating in special events related to client and community wellness and spirit
  • assisting in general housekeeping and maintain safety requirements of environment
  • informing/liaising with other agencies/community members about family violence from a Haudenosaunee perspective as identified
  • planning, implementing and/or assisting with fund raising activities
  • monitoring the care of Ohkwehone:we tobacco (planting, harvesting, drying)
  • being willing to participate in personal therapeutic healing process as required / requested provide documentation as required/requested
  • participating in ongoing maintenance of personal and professional growth and development
  • relating to one another with respect and kindness to promote the principles of the Good Mind

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