Indigenous Business Support Officer

Company: Two Rivers Community Development Centre

Are you a proactive, community-minded problem solver with a heart for Indigenous prosperity? Two Rivers 
Community Development Centre is seeking an Indigenous Business Support Officer to help Indigenous 
entrepreneurs in First Nations communities and urban centres such as the GTA access funding, grow their 
businesses, and build sustainable success.

The Organization
The Two Rivers Community Development Centre (Two Rivers) is an Aboriginal Financial Institution that 
supports Indigenous entrepreneurs in South/Central Ontario. Our vision is to build Aboriginal prosperity by 
providing financial support and business advisory services to Indigenous owned and controlled businesses 
in our service area.

Primary Contribution
Working with the Senior Loans Manager and CEO, the Indigenous Business Support Officer guides 
entrepreneurs through every stage of their business journey—from early planning and loan applications to 
post-funding follow-up and community outreach.

Responsibilities
● Client Relationship Stewardship
○ Build trust and rapport through clear, culturally sensitive communication.
○ Understand each entrepreneur’s goals, capacity, and challenges to provide tailored support.
○ Deliver a positive first impression and maintain consistent, proactive follow-up.
● Information Gathering & Recommendations (Pre-Lending Support ~30%)
○ Guide entrepreneurs in researching markets, assessing opportunities, and developing 
business plans.
○ Educate clients on loan and grant options and assist with loan application preparation.
○ Connect entrepreneurs with culturally aware advisors and financial service providers.
● Process Integrity & Operational Support (Post-Lending Support ~60%)
○ Monitor client progress and identify early risks in financial or operational performance.
○ Diagnose issues in budgeting, systems, or operations and recommend practical solutions.
○ Support clients in accessing specialized consultants and funding for additional expertise.
○ Collaborate with the Senior Loans Manager to track and report client performance metrics.
● Community Engagement & Knowledge Sharing (Outreach ~10%)
○ Execute outreach plans to engage entrepreneurs across Indigenous communities and urban 
centres.
○ Attend events and workshops to promote programs and build community awareness.
○ Share success stories and insights that inspire new and existing clients.

Job Advertisement: Indigenous Business Support Officer
Reporting Structure, Work Setting, And Compensation
Reports to: Senior Loans Manager
Collaborates with: Chief Executive Officer and Loans Committee
Direct Reports: None
Environment: Hybrid—combining office-based work, remote support, and travel to First Nations 
communities and urban centres.
Hours: Full-time, Monday to Friday, with occasional evenings or weekends for community events.
Travel: Approximately 10–15% within Ontario, including occasional overnight stays.
Compensation: Competitive salary commensurate with experience ($75,000–$85,000 range anticipated), 
plus benefits including health, dental, travel reimbursement, and professional development opportunities.