Health Records Technician

Company: Norfolk General Hospital

Position Title: Health Records Technician
Position Status: Part Time
Rate of Pay: $32.41 - $33.99
Posting #: 25-114
Posting Date: June 2, 2025 
Posting Deadline: Internal: June 9, 2025 @ 4 pm External: Until Filled 

Norfolk General Hospital is seeking a part-time Health Records Technician reporting to the Director Health 
Information and Privacy Officer. The candidate is committed to championing the Hospital’s Mission to 
relieve illness and suffering, and help people live healthier lives. You are a motivated self-starter with 
strong organizational, time management, interpersonal skills, and enjoy taking on challenging issues. You 
thrive in an ever-changing environment.

Duties include, but are not limited to: 
• All activities and responsibilities related to the profession of a certified Canadian Health Information 
Management professional and Code of Conduct 
• Accurately complete coding and abstracting and meeting deadlines for inpatient, same day 
surgery, outpatient and emergency cases 
• Perform quality analysis with completed abstracts prior to assisting with the submission of files to 
Canadian Institute of Health Information (CIHI) 
• Conduct records analysis - quantitative and qualitative analysis of health information relating to 
Canadian Institute of Health Information, Ministry of Health and Public Hospital legislation, 
standards and requirements 
• Perform quality assurance and utilization activities including chart audits, clinical information 
system review for its accuracy, maintenance of the coding and abstracting system and reference 
documents 
• Process and complete, timely, release of information requests in accordance with Personal Health 
Information Protection Act and current legislation governing health information, hospital and 
departmental policies and procedures 
• Working with providers regarding their documentation and standards 
Position Qualifications 
• CHIM (Canadian Health Information Management) Certification and member of Canadian Health 
Information Management Association in good standing is required 
• Minimum 2 years’ experience coding and abstracting 
• Excellent working knowledge of CIHI data, CIHI data indices, CIHI tools, clinical report 
interpretation, data analysis, CMG methodology and RIW assignment 
• Excellent working knowledge in the analysis of health information, coding and abstracting of 
inpatient, same day surgery, clinical, outpatient and emergency cases 
• Proficiency in the collection, preparation, processing, interpretation and display of data and 
information 
• Demonstrated working knowledge of the CHIMA Code of Practice and release of information 
guidelines 
• Excellent knowledge of the Personal Health Information Protection Act, Public Hospital Act and 
other health related legislation and statutes that govern health information management, privacy 
and release of information 
• Excellent keyboarding skills (with a minimum typing speed of 55 WPM) 
• Previous and demonstrated working experience of computer skills including MS Office suite, 
hospital information systems, central patient index, Meditech and Med2020 preferred. 
• Excellent customer relations and problem-solving skills 
• Excellent communication skills and ability 
• Crystal report writing and other report writing capabilities preferred. 
• Ability to work well with frequent interruptions and manage multiple tasks 
• Ability to work as a team member as well as autonomously 
• Excellent attendance and punctuality