Employment Support Worker (Ontario Works Depart.)

Company: Mississaugas of the Credit First Nation

Employment Support Worker

Ontario Works Department | Full-Time, Permanent

We are seeking a dedicated, compassionate, and community-minded Employment Support Worker who will play an essential role in supporting Ontario Works clients as they prepare for, obtain, and maintain meaningful employment. This position is ideal for someone who is passionate about helping people overcome barriers to employment, committed to client success, and motivated to make a positive impact within the MCFN community.

Key Responsibilities

In this role, you will:

· Support Ontario Works clients through individualized employment planning, case management, and goal setting to help achieve sustainable employment.

· Assist clients with résumé development, job applications, interview preparation, and referrals to training, education, and employment programs.

· Coordinate and facilitate employment-related workshops and support services in collaboration with community partners and agencies.

· Advocate for clients and connect them with community resources, government benefits, training opportunities, and social support programs.

· Maintain accurate client records, case notes, reports, and program documentation in compliance with Ontario Works and Ministry guidelines.

· Build positive relationships with employers, service providers, educational institutions, and community organizations to enhance employment opportunities.

· Provide transportation for approved employment-related activities in accordance with program policies.

· Deliver services in a professional, culturally responsive, and trauma-informed manner while maintaining confidentiality and integrity.

Qualifications & Experience

We are looking for candidates who bring:

· High School Diploma or equivalent, plus at least one (1) year of experience in an office environment, customer service role, or related field.

· Strong computer skills, including proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and other office software applications.

· Excellent communication, interpersonal, and customer service skills with the ability to build trusting relationships with clients and partners.

· Ability to work independently and collaboratively while demonstrating sound judgment, reliability, and professionalism.

· Experience maintaining records, managing confidential information, and completing administrative tasks accurately.

· Ability to demonstrate empathy and apply trauma-informed approaches when supporting clients.

· Valid Ontario Class G Driver's License.

· Clear Criminal Record Check.

Assets:

· Experience facilitating workshops, training sessions, or group programs.

· Knowledge of Ontario Works, Ontario Disability Support Program (ODSP), and community support services.

· Experience working with First Nation communities and an understanding of Indigenous cultures, traditions, and values.

Why Work for MCFN?

Benefits

· Competitive vacation package

· Comprehensive group benefits (Health, Dental and Life) and pension plan

· Generous paid time off

· 5 mental wellness days

· Professional development and leadership training opportunities

· Supportive executive leadership environment

· Opportunity to drive meaningful, community-level change

First Nations Preference

In accordance with section 16(1) of the Canadian Human Rights Act and as part of the Mississaugas of the Credit First Nation's commitment to supporting the employment and advancement of Indigenous peoples, preference may be given to qualified candidates who self-identify as First Nations. Applicants who wish to be considered under this preference are invited to voluntarily self-identify in their cover letter.

Mississaugas of the Credit First Nation is committed to fostering a diverse and inclusive workplace. We provide employment opportunities in a manner consistent with applicable human rights legislation and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other ground protected by law, subject to any lawful special programs.

How to Apply

Please submit your résumé and cover letter to: HR.Clerk@mncfn.ca

Deadline: August 24, 2026