Customer Service Representative

Company: SNGRDC

Do you thrive on creating great experiences, connecting with people, and bringing positive energy wherever you go? We do!

SNGRDC is looking for a friendly, reliable, community‑minded Customer Service Representative to help us create exceptional guest experiences across our properties. If you’re energetic, adaptable, and love working with people, this is your team!

Why You’ll Love Working With Us

• Extended Health & Dental Benefits
• Pension & Incentive Programs
• Paid vacation, sick time, personal days & holidays
• Mentorship, training & development opportunities
• Employee & Family Assistance Plan
• Corporate events & team recognition

What You’ll Do

• Deliver warm, efficient customer service across multiple SNGRDC properties
• Support check‑ins, guest inquiries & POS transactions
• Keep our facilities clean, welcoming & safe
• Assist with Chiefswood Park bookings, guest support & upselling
• Support Bingo Hall operations, including prize payouts & session duties
• Help set up events, programs & property activities
• Maintain supplies, equipment & overall site presentation

What You Bring

• 1+ year experience in customer service or custodial work
• Great communication, positive attitude & strong attention to detail
• Ability to stand, walk, lift & perform physical tasks
• Flexible availability (days, evenings, weekends, holidays)
• Reliable transportation & ability to travel between sites
• Willingness to learn, adapt & take required training
• Must pass a police record check

About Us

SNGRDC is committed to strengthening the Six Nations community through economic development, job creation, and high‑quality services, while honouring the cultural values and integrity of the Six Nations people.

We are also committed to a respectful, inclusive, and accessible workplace. Accommodations are available during all stages of recruitment.

Apply Today

If you want to make a positive impact, grow your skills, and be part of a supportive team, we’d love to hear from you.

All applicants will receive follow‑up communication regarding their application status.