Crisis Intervention Worker

Company: Oneida Nation of the Thames

Position: Crisis Intervention Worker (2 positions)

Term: Permanent Full-Time

Department: Oneida Family Healing Lodge

Division: Community and Social Services

Salary: Competitive salary range

Hours: 40 hours per week, shift work, must be flexible to work days, evenings, overnights, weekends and statutory holidays

Posting Date: May 7, 2025

Closing Date: May 21, 2025, at 4:30p.m.

JOB SUMMARY:  

The Crisis Intervention Worker provides support to individuals and families in crisis, with a focus on those affected by family violence. This role includes delivering both residential and non-residential services such as basic counselling, group facilitation, advocacy, and community education. Key responsibilities include maintaining accurate documentation, facilitating programs, responding to crisis calls, and actively contributing to team-based service delivery. The position also requires modeling healthy leadership, collaborating with internal and external partners, and assisting with daily operations to ensure a safe, supportive environment. Flexibility is essential, as the Oneida Family Healing Lodge operates 24/7 and requires availability for rotating shifts—including days, evenings, overnights, weekends, and statutory holidays.

EDUCATION:

1. A Social Service Worker diploma is preferred; however, candidates currently enrolled in a Social Service Worker program or those with equivalent or related educational qualifications will also be considered.

EXPERIENCE:

1. Previous experience working in a shelter or social services environment—preferably with women and children facing homelessness, domestic violence, or abuse—is considered an asset.
2. Demonstrated knowledge and understanding of family and/or domestic violence is essential.
3. A valid Class “G” driver’s license and use of a company vehicle are required.

MANDATORY DOCUMENTATION WITH APPLICATION:

1. A cover letter must be included with your application addressing the qualifications outlined above.
2. Resume. 

REQUIREMENTS PRIOR TO STARTING EMPLOYMENT:

1. The successful candidate must submit a recent Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
2. The successful candidate must submit a copy of valid Class “G” driver’s license and a recent driver abstract (completed within a 30-day timeframe), at their own expense.
3. The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Submit all mandatory documentation to hr.recruitment@oneida.on.ca.

• Late applications will not be accepted.
• All applications will be screened according to the above qualifications, including a full and complete application as requested.
• Only those selected for interviews will be contacted.
• A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is preferred.
• Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email hr.recruitment@oneida.on.ca.