Correctional Officer - Unilingual (English) and Bilingual (English/French)

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Successful applicants to positions at the Kenora Jail, Fort Frances Jail, Monteith Correctional Complex, Thunder Bay Correctional Centre and Thunder Bay Jail may qualify for financial compensation under the Northern Attraction Incentive Program (NAIP).

NAIP is a pilot recruitment program which offers financial incentives to new hires in specific positions in designated institutions and probation and parole offices in Northern Ontario, including external candidates to the Ontario Public Service and qualifying existing employees who agree to work for a term of three years.

All applicants will be provided with more information on the program, once the job advertisement closes. If you would like more information prior to applying, you may contact COR-ETU@ontario.ca


Note: Hours for these positions are irregular and can vary from 0 up to 40 hours per week, with no guarantee of hours. Although hours are not guaranteed additional shifts are frequently available.

Do you have a passion for making a difference in the lives of others? Do you enjoy working with diverse people? If so, then consider this opportunity with the Ministry of the Solicitor General, where you will support the correctional system in Ontario and contribute to the safety of your community. The Correctional Officer position is a rewarding career in the justice sector and is an opportunity to work with an employer that promotes diversity, is committed to your development and is providing paid training for new correctional officer recruits. This is an exciting time to join Correctional Services!

We are seeking like-minded individuals that demonstrate compassion for others and an ability to engage and support diverse communities in a meaningful way. You bring an awareness, sensitivity, and mindfulness towards diversity and understand the challenges/barriers clients from marginalized groups may face. Those committed to diversity and inclusion have an opportunity to apply for a scholarship providing financial aid in training costs.

During your application, you will be asked to complete an online voluntary Correctional Officer Socio-Demographic Survey and we encourage you to self-identify if you belong to one of the employment equity groups.

Join Our Information Session
To learn more about the role, the Ontario Public Service and the recruitment process, we welcome you to attend our information session on October 8th, at 3:00pm Please register.Attendance is optional and will have no influence on the screening and selection process.

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About the job

In this role, you will:
• Perform a full range of duties, including the care, custody, control and supervision of inmates
• Support the delivery of specialized programs, services and cultural activities for inmates
• Interact with inmates to maintain security and safety in the facility
• Provide community escort duties to ensure the safety of inmates, staff, visitors and the public
• Maintain communications with a range of contacts, including inmates, co-workers, supervisors, Native Inmate Liaison/Elder and clinical and medical staff
• Demonstrate the Correctional Services Officer core competencies of critical and strategic thinking, leadership, communication, emotional intelligence and integrity, and professionalism throughout all interactions.

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What you bring to the team

Mandatory requirements

You must meet the following pre-requirements to apply:
• Be a minimum of 18 years of age
• Possess oral French skills at the Advanced-Minus level (for bilingual positions)
• Be currently certified and/or able to be certified by first day of employment in Emergency First Aid, Cardiopulmonary Heartsaver (CPR) and Automated External Defibrillator(AED)
• Must have original proof of Grade 12 completion or an equivalency (e.g. general equivalency diploma/certificate)
• Must be able to work rotating shifts, including days, afternoons and nights, and on weekends and statutory holidays
Eligibility

To be considered for the Correctional Officer position, you must successfully complete the following during the recruitment process:

• Ministry administered aptitude, cognitive and psychological tests
• FITCO testing [must be completed prior to a conditional offer of employment has been made]
• Correctional Officer pre-employment medical exam
• Corrections Foundational Training for Correctional Officers (CFT-CO). A training stipend will be offered to candidates who are selected.
• Oral French Language test at the Advanced-Minus level (for bilingual correctional officer positions only)
• Correctional Officer Enhanced Security Clearance process, which includes:
-CPIC Check
-Vulnerable Sector Check
-Out-of-Country Check (if applicable)
-RCMP Records Check
-NICHE/RMS File Check
-PIP (Police Information Portal) Check
-Internet Search
-Credit Equifax Check
-Immigration Status Check
-Ministry of Transportation (MTO) Check - last ten years
• Prior to beginning employment with the Ontario Public Service, you must provide documents showing that you are legally entitled to work in Canada
For further information on the Recruitment Process of Correctional Officers, please visit:
Becoming a Correctional Officer
• Email: CSRU@ontario.ca
• Phone: 1-855-927-CSRU (2778)

Communication (Oral and Written) skills

You have:
• Ability to convey factual information through respectful oral and written communication with inmates, staff, supervisors and the public
• Ability to complete reports and documentation, and maintain accurate inmate counts
• Ability to demonstrate interpersonal skills in communicating clearly, respectfully and confidently in providing information, instructions and directions

Observation, Analytical and Problem Solving skills

You have:
• Ability to assess inmate situations, problems and conflicts and proactively determine suitable resolutions.
• Ability to demonstrate leadership in making inmate referrals to appropriate institutional personnel or professional staff for suitable action

Team Work/Interpersonal and Persuasion skills

You have:
• Ability to work cooperatively with others to achieve common goals
• Ability to positively assist inmates and motivate them to participate in activities
• Ability to treat inmates and staff in a consistent, fair, firm and non-judgmental manner
• Ability to promote shared values and deliver on organizational priorities and expectations

Crisis Intervention and Conflict Resolution skills

You have:
• Ability to recognize and understand situations that may produce conflict and use strategies and critical thinking to resolve and/or de-escalate
• Ability to recognize and assess a crisis or potential crisis situation, and implement appropriate solutions in an attempt to resolve the crisis

General Knowledge and Computer skills

You have:
• Knowledge of court procedures to testify/present evidence at court hearings, Coroner's inquests and ministry investigations.
• Knowledge of diversity to understand cultural differences and professionally interact with others
• Ability to apply human rights and anti-racism principles, in supporting Indigenous perspectives, demonstrating an inclusive and diversity focused approach to managing impacts on inmates
• Ability to use computer software to accurately input and retrieve data