Certified Health Records Technician

Company: Norfolk General Hospital

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Position Status:  
Rate of Pay:   
Posting #:   
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Health Records Technician 
Full Time  
$33.14 - $34.75 
26-75 
April 23, 2026 
Internal: April 30, 2026 @ 4 pm    External:  Until Filled  
About the Position 
Norfolk General Hospital is seeking to fill an existing full-time vacancy for a Health Records Technician 
reporting to the Director Health Information and Privacy Officer. The candidate is committed to 
championing the Hospital’s Mission, Vision, and Values. You are a motivated self-starter with strong 
organizational, time management, interpersonal skills, and enjoy taking on challenging issues. You thrive 
in an ever-changing environment. 
Primary Duties and Responsibilities 
Duties include, but are not limited to:  
• All activities and responsibilities related to the profession of a certified Canadian Health Information 
Management professional and Code of Conduct  
• Accurately complete coding and abstracting and meeting deadlines for inpatient, same day 
surgery, outpatient and emergency cases  
• Perform quality analysis with completed abstracts prior to assisting with the submission of files to 
Canadian Institute of Health Information (CIHI)  
• Conduct records analysis - quantitative and qualitative analysis of health information relating to 
Canadian Institute of Health Information, Ministry of Health and Public Hospital legislation, 
standards and requirements  
• Perform quality assurance and utilization activities including chart audits, clinical information 
system review for its accuracy, maintenance of the coding and abstracting system and reference 
documents  
• Process and complete, timely, release of information requests in accordance with Personal Health 
Information Protection Act and current legislation governing health information, hospital and 
departmental policies and procedures  
• Working with providers regarding their documentation and standards  
Position Qualifications  
• CHIM (Canadian Health Information Management) Certification and member of Canadian Health 
Information Management Association in good standing is required  
• Minimum 2 years’ experience coding and abstracting  
• Excellent working knowledge of CIHI data, CIHI data indices, CIHI tools, clinical report 
interpretation, data analysis, CMG methodology and RIW assignment  
• Excellent working knowledge in the analysis of health information, coding and abstracting of 
inpatient, same day surgery, clinical, outpatient and emergency cases  
• Proficiency in the collection, preparation, processing, interpretation and display of data and 
information  
• Demonstrated working knowledge of the CHIMA Code of Practice and release of information 
guidelines  
• Excellent knowledge of the Personal Health Information Protection Act, Public Hospital Act and 
other health related legislation and statutes that govern health information management, privacy 
and release of information  
• Excellent keyboarding skills (with a minimum typing speed of 55 WPM)  
• Previous and demonstrated working experience of computer skills including MS Office suite, 
hospital information systems, central patient index, Meditech and Med2020 preferred.  
• Excellent customer relations and problem-solving skills  
• Excellent communication skills and ability  
• Crystal report writing and other report writing capabilities preferred.  
• Ability to work well with frequent interruptions and manage multiple tasks  
• Ability to work as a team member as well as autonomously  
• Excellent attendance and punctuality  
About Us 
Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of 
approximately 69,000 people.  Our area of focus provides a continuum of service throughout the life span 
of the people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and 
Complex Continuing Care. Employing approximately 700 highly skilled and dedicated employees, Norfolk 
General Hospital continues to be a full service 120-bed hospital with round the clock on-call coverage of 
Specialists in Surgery, Anesthesia, Internal Medicine, as well as on-site 24 hour per day medical 
coverage.  
How to Apply 
Interested applicants must submit a cover letter and updated resume to the Human Resources 
Department by email at nghhr@ngh.on.ca referring to the above posting.  External Candidates:  Will 
remain open until filled.  
NGH or NHNH does not use AI to screen, assess or aide in the selection of our recruitment process.