Website Oneida Nation of the Thames

TERM: One-year, funding secured until May 2022, 35 hours per week, Monday to Friday, 8:30 a.m. to 4:30 p.m.

SALARY: $17.00/hour

POSTING DATE: March 24, 2021

CLOSING DATE: April 8, 2021 at 4:30 p.m.

Job Summary:

Under the immediate supervision of the Employment and Training Manager, the Receptionist is responsible for a wide variety of clerical office duties. This includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, pick up/drop off mail, and scheduling appointments.


  1. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties;
  2. Refer all inquiries to the appropriate individuals, divisions, or departments across the organization;
  3. Take and record telephone, e-mail, or written messages for staff members;
  4. Type forms, letters, reports, and memos as necessary;
  5. Receive and distribute all forms of paper correspondence;
  6. Organize, maintain, and coordinate office records and files in their proper locations;
  7. Where necessary, assist in the compilation of data for various reports;
  8. Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there;
  9. Provide information to staff and/or clients about special activities;

Disclaimer – This list is meant to be representative, not exhaustive.

Skills and Knowledge:

  1. Knowledge of the services of the Employment & Training program;
  2. Professional communication skills;
  3. Active listening;
  4. Excellent customer service;
  5. Experience operating a multi-telephone system;
  6. Skill working with Microsoft Word, Outlook and Excel.


  1. Minimum Secondary School Diploma or Equivalent PLUS minimum one (1) year employment experience as a receptionist; OR
  2. Post-Secondary Diploma in Office Administration;
  3. One (1) year related experience as a receptionist, an asset;
  4. Must have a Valid Ontario Driver’s License and access to a vehicle;


  1. The successful applicant will submit a current VS-CPIC, at own expense, prior to starting employment;
  2. The successful applicant will submit a copy of valid driver’s license, current driver’s abstract, at own expense, prior to starting employment;
  3. The successful applicant will submit photocopies of applicable educational qualifications (certificates, diplomas, degrees, etc.);
  4. The successful applicant will sign an Oath of Confidentiality and must maintain confidentiality at all times.


  1. Cover Letter;
  2. Resume;
  3. Three (3) supervisory references (names and telephone numbers only).

Submit all mandatory documentation to

Due to COVID-19 Pandemic, we are ONLY accepting electronic copies at this time.

  • All applications will be screened according to the above qualifications, including a full and complete application as requested.
  • Only those selected for an interview will be contacted.
  • A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is a preference.
  • Where non-Aboriginal employees have accepted, as a term of their employment, that they may be displaced in preference to an Aboriginal candidate, the Oneida Nation of the Thames must still treat the non-Aboriginal employee in a fair and reasonable manner, by for example, ensuring that adequate notice of termination is given. It is not acceptable to dismiss a permanent employee in favour of an Aboriginal employee if no preferential policy or practice was in place at the time of the permanent hiring.
  • Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email to