Brant Family and Children's Services

DATE OF POSTING:                      June 10, 2021

POSITION:                                        SOCIAL WORK SERVICE MANAGER – Resource and Adoption

POSTING NUMBER:                      2021 – 13

AVAILABLE:                                    Immediately

LOCATION:                                      Indigenous Resources and Adoption



M.S.W. plus three years’ experience in child welfare.
Demonstrated leadership and supervisory ability along with sound professional practice
Ability to work effectively with other staff members

All applicants must have a First Nations background and knowledge of First Nations culture including but not limited to the impact of colonization, residential schools and intergenerational trauma.  Preference will be given to First Nations applicants.

RESPONSIBLE TO:                        Director of Service

This is a management position in which the person is in charge of a number of staff.  The Manager is responsible for providing leadership to those staff and ensuring uniformity of Agency philosophy and goals.  The Manager is also responsible for ensuring consistency of standards so that all programs and service express the policies of the Agency and are within the legal framework of the Child and Family Services Act.  To do so the Manager must be knowledgeable about the relevant sections of the Child and Family Services Act and Regulations and Standards.

The Manager will play an active role in disseminating information and decisions of management to direct service staff and vice-versa.


Be responsible for the management of staff and services in the area assigned
Provide regular supervision for the workers on the performance of their duties
Assume primary responsibility for the orientation of new staff members to their role as an officer of Brant Family and Children’s Services; to Society policy as it will affect their work; to Agency procedures and in particular to the procedures of the services to which the worker is assigned
Ensure the development of each staff members’ skills, through the evaluation of staff and the identification of learning goals for each staff member, and imparting of knowledge of social work skills and techniques and a professional attitude towards clients and their problems
Be responsible for the prompt assignment of cases to particular staff members, the transfer of cases from one worker to another, or to another unit and the closure of cases no longer needing Society Services
Provide reports and analysis of statistics and other information on services as requested by the Director of Services to acceptable standards
Recommend program changes, personnel assignments, and policy changes where indicated by service needs
Consult with other Managers on matters pertaining to the Society
Participate in annual evaluation of his/her performance in accord with society policy
Carry out duties pertinent to the specific area of the unit of service administered
Regularly review case recording and work of social work staff to see it is up to acceptable standards
Conduct regular unit, individual and group conferences to discuss problems and social work services to help workers develop and use skills
Ensure workers’ caseloads are serviced when workers are absent
Annually evaluate social workers’ performance and make recommendations to the Director of Services
Make recommendations to the Director of Services on hiring, promotion or discharge of staff.
Attend management and total staff meetings
Assist in carrying out staff training
Represent the Society in the community when requested
Act as a consultant to social workers in areas of special services
Ensure that the policies and procedures of the Society are carried out and that the total Unit workload is serviced
Approve vacation and recommend personal leave in his/her Unit within the current personnel policies
Make supervisory decisions on the application of the terms of the Collective Agreement
Be accessible to staff members and clients whose problems have not been satisfactorily met through the normal channels and deal with them or refer them to the Director of Services
To participate in the provision of emergency Back-up-Duty on Call services
To ensure the provision of mandated services to children and in accord with the standards of service prescribed in the Child & Family Services Act and Society policy
To see that full and accurate information is provided to the Legal Department with respect to cases which are to be presented in the Provincial Court, Family Division in due time for proper court preparations
To keep Unit workers informed of changes in any relevant legislation, Society policies and procedures
In his/her absence, to see that supervisory responsibilities are duly assigned ad to inform the Director of Services of the assignment
Participate actively in resource development such as soliciting grants for the society
Any other duties that may be assigned by the Executive Director of his/her designate
·         Committed to AOP values of  justice, equity, respect of the beliefs and traditions of others

·         Knowledge of anti-black racism

·         Knowledge of the impact of residential school and colonization

·         Committed to Brant FACS community based philosophy

·         Understanding of Indigenous practices and impact of colonization

Committed to including the voice of children/youth and families as part of our service planning and delivery

SALARY RANGE:                           $ 88,555 to $105,335

Brant Family and Children’s Services is committed to staffing a workforce representative of the diverse population we serve. We encourage applicants from African Canadian, Indigenous, people with disabilities, 2SLGBTQ+ communities to apply and to please self-identify in their cover letter.

We are committed to creating an accessible environment for all. Please let us know if you have any accommodation needs. We thank all applicants; however only those considered for interviews will be contacted.

APPLICATION:                                Applications in writing, with resume will be accepted electronically at:

Human Resource Department

Brant Family and Children’s Services

70 Chatham Street, P.O. Box 774

Brantford, ON N3T 5R7


CLOSING DATE:                            June 25, 2021 @ 4:30pm